FAQs

  • Artarmon Air delivers expert repairs, service and preventative maintenance for air conditioning systems in residential and light commercial settings.

    • Callout fee: $110

    • Hourly rate: $110 (in addition to the callout fee, making the first hour $220 total)

    • Preventative maintenance: Starts at $220, depending on the size and type of your air conditioning system

  • Yes, all of our technicians are fully licensed air conditioning and refrigeration mechanics, and Artarmon Air is fully licensed and insured with ARCtick authorisation (RTA60391) and Contractor Licence (394793c).

  • We service all makes and models, including split systems, split ducted systems, water-cooled and air-cooled package units, and VRF/VRV systems.

  • All parts supplied come with the manufacturer's warranty, and our workmanship carries a 5-year guarantee.

  • Artarmon Air services various regions throughout Sydney, NSW. Specifically, we cater to customers in the Northern Beaches, Forest District, Lower North Shore, Upper North Shore, Eastern Suburbs, the City, and the Inner South. We're dedicated to providing top-quality air conditioning services across these communities.

  • You can call us directly at 0430517009 or you can book online by tapping here

  • Our response time can vary, but we strive to attend to service calls as promptly as possible.

  • We do not offer emergency callouts after hours , as most repairs require ordering specific replacement parts.

  • Ensure all children and pets are supervised and secure, and clear any furniture around the work area before the technician's arrival.

  • Indicators include strange noises, a sudden increase in electricity costs, poor system performance, or bad smells coming from the indoor unit.

  • It varies; for systems used all day year-round, quarterly maintenance is recommended. If it's used seasonally, have it checked before peak usage.

  • We welcome reviews on Google or Facebook.

  • We dispose of old air conditioning units by returning reclaimed refrigerants to authorized wholesalers. Our disposal process strictly follows the Ozone Protection and Synthetic Greenhouse Gas Management Act 1989 and the Refrigerant Handling Code of Practice 2007, ensuring that we adhere to all legal requirements and best practices for environmental protection.